Gent's Park Privacy Policy

At Gent's Park, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.

  • Order Information: We collect details about your purchases, including the products you buy, payment information, and shipping details.

  • Log Data: Our website automatically collects certain information when you visit, such as your IP address, browser type, device information, and access times.

  • Cookies: We use cookies to improve your experience on our site by remembering your preferences and tracking user behavior.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: Your personal and order information helps us to process and ship your orders, as well as communicate with you about your purchases.

  • To Improve Our Services: We analyze your usage data to improve our website, products, and customer service.

  • To Provide Customer Support: We use your contact information to address your inquiries, assist with any issues, and provide customer support.

  • To Send Promotional Materials: With your consent, we may send you promotional emails about new products, special offers, and updates related to Gent's Park.

  • To Process Payments: We use your payment information to securely process your orders via our local payment gateways.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information:

  • Encryption: Your personal and payment information is encrypted and transmitted securely using SSL (Secure Socket Layer) technology.

  • Secure Payment Gateways: All payments are processed through trusted and secure local payment gateways.

  • Data Storage: We store your data in secure servers, and access to your information is limited to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as shipping companies, payment processors, and email service providers) to fulfill your orders and improve our services.

  • Legal Requirements: If required by law or in response to legal requests, we may disclose your information to comply with legal obligations or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyze site usage.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

6. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we have collected about you.

  • Correction: You can update or correct your personal information by logging into your account or contacting us directly.

  • Deletion: You can request that we delete your personal data, subject to legal obligations.

  • Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date posted. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at:

Gent's Park
Email: [email protected]

Thank you for trusting Gent's Park with your personal information.