Gent's Park Shipping Policy

At Gent's Park, we strive to deliver your products efficiently and reliably, ensuring a smooth shopping experience.

Shipping within Nepal:

• We offer free shipping across Nepal.

• All orders are processed through local logistics companies, ensuring timely and secure delivery.

• Delivery time within Nepal typically takes between 3 to 7 business days, depending on your location.

International Shipping:

• For international orders, shipping charges will apply based on the weight and destination of your order.

• All international shipments are processed according to local customs regulations. Custom duties and taxes, if applicable, will be borne by the customer.

• Delivery time for international orders may vary depending on the destination and courier service.

Order Processing Time:

• We take approximately 2-4 business days to process your order before shipping it out.

• If you’ve ordered a custom item or a product with special fabric/materials, the processing time may be slightly longer. We'll notify you if there’s a delay.

Payment Methods:

• We accept payments via Nepalese local payment gateways, including debit/credit cards and mobile payments.

• For international orders, we offer secure global payment options.

Order Updates:

• You will receive email and SMS updates at every stage of your order:

  • When your order is placed.

  • When it’s processed and shipped.

  • If there are any delays or updates.

• You can track the status of your order at any time via your Gent's Park account on our website.

Pick-Up from Store:

• If you’ve selected the store pick-up option, we will notify you via email and SMS when your order is ready to be picked up from one of our store locations.

Thank you for shopping with Gent's Park!